Sending us a transfer link when replying to an existing support ticket is a much better method than sending your file by email transfer. This is free to use and enables large video files. Step 5: Once the upload finishes, you'll have a link that you can copy and paste into your Elveflow support ticket. To send us your video, you must use a secure website called WeTransfer using the instructions outlined below. Step 4: After adding files, click on the 'Transfer' button to generate a link. Step 3: Click on the three dots symbol "(.)" to reveal the email/link transfer switch. Step 2: On the same page click on the plus sign (+) and add the files you want to send. Here are steps you need to follow to send us files via WeTransfer: While this may look like a simple task at first glance, when using WeTransfer to provide us with the troubleshooting information we need to help you, some ways are definitely more effective than others. With WeTransfer, you can share large files up to 2 GB when using the free service, which is way more than the email attachment size. Having a movie, or a series of pictures showing your issue often helps narrow the problem down and will make it much easier for the Elveflow Support team to advise troubleshooting solutions that apply to your case. Modified on: Thu, 13 Jan, 2022 at 3:36 PM
#Send wetransfer how to
Solution home How To Troubleshooting How to send movies or pictures via WeTransfer
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